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New Age Aesthetics Policy

Salon Policy for New Age Aesthetic Clinic

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1. Appointment Scheduling:

  • Appointments can be scheduled via phone, online, or in person.

  • Walk-in appointments are subject to availability.

  • To ensure punctuality, please arrive on time for your scheduled appointment.

 

2. Cancellation and Rescheduling:

  • A 24-hour notice is required for cancellations or rescheduling.

  • Missed appointments or late cancellations may be subject to a cancellation fee.

 

3. Consultations:

  • Consultations are encouraged for new clients or those seeking specific treatments.

  • Consultation fees may apply, but can be redeemable towards scheduled treatments.

 

4. Treatment Packages and Payments:

  • Payment is due at the time of service.

  • Discounts or promotions may be available for bundled treatment packages.

  • We accept cash, credit cards, and other accepted payment methods.

 

5. Refund Policy:

  • Refunds are not provided for completed services.

  • In case of dissatisfaction, please inform us within 48 hours for a complimentary follow-up evaluation.

 

6. Gift Certificates:

  • Gift certificates are available for purchase and are redeemable for services only.

  • Lost or stolen gift certificates cannot be replaced.

 

7. Children and Guests:

  • To maintain a serene atmosphere, we request that clients do not bring children under the age of 12.

  • Guests accompanying clients are welcome to wait in the reception area.

 

8. Personal Belongings:

  • We are not responsible for lost or stolen personal belongings.

  • Please keep valuables secure during your visit.

 

9. Confidentiality:

  • Client information and records are kept confidential in accordance with privacy laws and regulations.

 

10. Safety and Hygiene:

  • Please inform your technician of any allergies, sensitivities, or medical conditions prior to treatments.

  • Our equipment and tools are sanitised and sterilised according to industry standards.

 

11. Satisfaction Guarantee:

  • We strive to provide excellent service. If you are dissatisfied, please inform us within 48 hours for a complimentary follow-up evaluation.

 

12. Courtesy:

  • Please be considerate of other clients by maintaining a quiet and peaceful atmosphere.

  • Silence cell phones and electronic devices while in the clinic.

 

13. Follow-up Care:

  • Follow any post-treatment care instructions provided by your technician for optimal results.

 

14. Feedback:

  • We value your feedback. Please share your thoughts and concerns to help us continually improve our services.

Note:

  • Policies are subject to change at the discretion of the clinic.

  • By scheduling an appointment, clients agree to abide by the salon policies.

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15. Personal Data Policy:

  • Data Collection:

    • We collect personal information necessary for providing aesthetic services and maintaining accurate records. This may include your name, contact information, health history, and other details relevant to your treatments.

  • Confidentiality:

    • All personal data is treated with the utmost confidentiality and is securely stored in accordance with applicable privacy laws and regulations.

  • Purpose of Data:

    • Personal information is collected for the purpose of scheduling appointments, providing personalised treatments, and ensuring your safety and well-being during services.

  • Consent:

    • Your consent is obtained before collecting any personal data, and you have the right to withdraw your consent at any time.

  • Access and Correction:

    • You have the right to access and correct your personal information. If you believe any information we hold is inaccurate, please inform us, and we will promptly update it.

  • Security Measures:

    • We implement industry-standard security measures to protect your personal data from unauthorised access, disclosure, alteration, and destruction.

  • Third-Party Sharing:

    • Personal information is not shared with third parties unless required by law or for the purpose of providing specific services, such as processing payments.

  • Marketing Communications:

    • With your explicit consent, we may use your contact information to send marketing communications about our services. You can opt-out of these communications at any time.

  • Retention:

    • Personal data is retained for the duration necessary for the purposes outlined in this policy or as required by law.

  • Cookies and Tracking:

    • Our website may use cookies and other tracking technologies to enhance user experience. You can adjust your browser settings to refuse cookies if desired.

  • Data Breach Notification:

    • In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and the appropriate authorities as required by law.

  • Compliance:

    • Our personal data policy complies with relevant data protection laws, including but not limited to GDPR (General Data Protection Regulation) and local regulations.

  • Contact Information:

    • For questions or concerns regarding your personal data, please contact our Clinic at 07355283819.

  • Policy Updates:

    • This personal data policy may be updated periodically. Any changes will be communicated to you through our website or other appropriate means.

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By availing of our services, you acknowledge and agree to the terms of our Personal Data Policy.

Your trust is important to us, and we are committed to protecting your privacy.

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Thank you for choosing our aesthetic clinic. We appreciate your understanding and cooperation.

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